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decision making and organizational communication barriers

1.-filtration: filtering refers to the manipulation of information in this way be seen more favorably by the receiver. For example, when a manager tells his boss what he wants to hear, is leaking the information. Does it happen a lot in organizations? Of course!. While the information goes to the senior executive has to be condensed and synthesized by subordinates so that those who are at the top are not overloaded information. Personal interests and perceptions of it is important for those who are present in summary the result of the leak. The best determinant of filtration is the number of levels in the structure of an organization. The more vertical than the levels in the hierarchy of the organization, the more opportunities there are for filtration.

2.-Selective Perception: it is because preceptors in the communication process selectively see and hear based on their needs, motivations, experience, background and other personal characteristics. The receptors also project their interests and expectations in communication while the decoding. The interviewer expects an applicant Job put his family above his career is likely to see that in the applicants, whether they feel that way or not.

3.-Defense: when people feel threatened, they tend to react in ways that reduce their ability to achieve mutual understanding. That is, it becomes defensive - engages in behaviors such as verbally attacking others, making sarcastic remarks, being overly judgmental and questioning the motives of others. Thus, when individuals interpret the message of the other as a threat, they respond in ways that retard effective communication.

4.-language: the word means different things to different people. "The meaning of words is the word in us." Age, education and cultural background are three of the more obvious variables that influence the language a person uses, as well as gives definitions words. In an organization, employees often come from diverse backgrounds and therefore have different speech patterns. Furthermore, by grouping employees in a department, you create specialists who develop their own jargon or technical language. In large organizations, members also often geographically dispersed - even to operate in different countries - and individuals from each site will use terms and phrases that are unique to your area. The existence of vertical levels also cause language problems. The language of senior executives, can be mystical line workers are not familiar with management jargon. If we consider how each of us to modify the language, communication difficulties would be minimized. The problem is that members of an organization do not know how those with whom they interact have changed the language. Issuers tend to assume that the words or terms they use mean the same to the receiver and for them. These of course, often wrong. Therefore creates difficulties in communication.

Conclusión :

are 4 barriers to organizational communication:

The 1st of which is filtration, this occurs at the levels of organizational structure.

The 2nd is selective perception, and that is when he carries the information, choose who to give the information and who is not. The 3rd is

defense: This may be where the receiver to hear the information, understand it in an aggressive way, it reacts in a sarcastic way.

The 4th is language: Many people living elsewhere, have their own vocabulary, that happens in organizations, when members of a department interaction have long produced their own language. For example, if a person marketing department put it to talk to an accounting, maybe some of the phrases used are bizarre, offensive or sarcastic, it also influences the tone of voice to say it.

Bibliography:
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external communication and its functions

external communication with customers, brokers, suppliers, competitors, media and general public is so vital to the organization and internal communication. These also must be highly integrated. Although external communication is linked to departments such as public relations and media, marketing, market research, corporate communications, etc. all members of the organization can perform functions of external communication and dissemination of the image of the organization. When you increase the feeling of belonging, where people feel identified with the organization and improve labor relations, convey a positive image out. At the same time, the image conveyed by the organization to society will determine the satisfaction of certain needs of status and prestige of its employees. When you work in a solid, important, concerned about social issues and conveys a good social image, to some extent also feels consideration of its social, also increase their sense of belonging. We are therefore faced with two communication systems (internal and external) interdependent and need to be managed in a coordinated fashion. However, innovation strategies in companies often fall communication preferably in external rather than internal. Patiño Gómez (1998) illustrates this situation in a metaphorical sense: "it makes much of outer clothing, which is, which people can appreciate, sometimes forgetting that the success of an outer garment that feels good lies in the quality and design of the underwear. "

Conclusion:

External communication is very important within the organization, as this will depend on the success of the company, either by communicating with suppliers, investors, even with the marketing of the company, for this to succeed, it is important advertising and this would be an external as well as the recommendations that have.

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"The flow of messages within a network of interdependent "

ORGANIZATIONAL STRUCTURE :

1. COMPLEXITY
2.
FORMALISM 3. Centralization

COMPLEXITY: S and concerns degree to which the activities of the Organiser difference breaks down or

Formalism: is concerns the extent to which use rules and procedures , the degree of standardization of workers of Organiser. If a place is very formal, the person occupying the position have little freedom to decide who will as and when

Centralization: refers to the degree to which decision making is concentrated at a single point of organization. The concept includes only formal authority, ie the rights attaching to the position of someone.

Types communication within organizations
Formal - informal

Internal - external

Groups work and communication
is defined as 2 or more people interact, are interdependent and have come together to achieve specific objectives can be formal or informal working group also determined by the organization is made up of people working together in the execution of a work activity, people come together in groups for reasons related to our needs such as security, status, self-esteem, affiliation, power or obtaining goals.

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CONCEPT ORGANIZATIONAL COMMUNICATION AND ORGANIZATIONAL COMMUNICATION FIELD

organizational communication is generally considered as a process that occurs between members of a social community. As a process, communication within organizations is a dynamic activity, in some form in constant flux, but maintains a degree of identification of structure. However one should consider that this structure is not static but changing, and that is adjusted according to the development of the organization.
The communities in which communication takes place organizations are typically regarded as systems. A system for organizing
consists of a series of interdependent activities that are integrated into a specific set of objectives. Therefore, communication in organizations is considered as a process that takes place within a particular system of interrelated activities. Finally, the communication between members of an organization involves the creation, exchange (receive and send), processing and storage of messages.



Despite the fact that organizations have existed since biblical times in one form or another, it was not until the early twentieth century that formal theories of the organization were developed and disseminated widely. Most of these theories establish clear principles about communication in organizations or make implicit assumptions about the role of communication in organizations "Efficient."


formal and informal organization formal organization.
organization is based on a rational division of labor in the differentiation and integration of participants according to a standard set by those who manage the decision process. It is planned that the organization is on paper.
is generally approved by management and communicated to all through manuals of organization, job descriptions, organizational charts, rules and procedures.
In other words, the organization is formally made official.

informal organization. It's
organization that emerges spontaneously and naturally among people who occupy positions in the formal organization and from the relationships they establish with each other as office holders.
is formed from the relations of friendship or antagonism or the emergence of informal groups that do not appear on the chart, or any other formal document.
The informal organization is made up of social interactions and relationships between people located in certain positions of formal organization.
arises from the relationships and interactions imposed by the formal organization to carry out the charges.
informal organization encompasses all aspects of the system that have not been planned, but arise spontaneously in the activities of the participants, therefore, for innovative features not provided by the formal organization.

formal and informal communication within the organization.
The idea that both the individual and the institution need to organize and communicate, is very popular.
is important to emphasize that a modern organization is primarily a social organization of human beings where there must be a structure, a hierarchy is necessary to achieve the goals that the organization intends.
Being human beings, the essential factor in the conduct of an organization is communication in all directions and at all levels through the communication process elements which distinguish the channels of communication, ie the line of people through which pass messages and use technologies.

analysis of organizational communication practices includes internal and external communication flows of the organization where the emphasis is on the need to strike a balance between formal and informal channels are used. Then we establish that the communication flows are composed of all these channels of communication and represents itself the structure of the organization from the point of view of the interrelationships of communication, which can help raise the efficiency of communications, that is to be achieved effectively convey a message.
Good communication is very important to the effectiveness of any organization or group and refers to the transmission and understanding of meanings.

The man is a purely communicative, and makes this activity all day, (write, read, talk, listen). There can be a group that has no communication, ie the transmission of something with a sense among members that compose it.
The flow of messages between people is a road called Communications Network. The network management has been traditionally divided into communication upward, downward and horizontal, depending on who initiates the message and the recipient.
For serial process means the way step by step following the communication within the organization, ie the process from person to person.
exist and coexist alongside formal and informal networks. By the latter run on all rumors and unofficial information.
The existence of systems to be a question of communication in all directions strengthen formal networks, so you have controlled the informal networks.
Likewise, when we talk about flows communication, we mean the communication processes that take place within the organization according to the formal structure (organization) that may be as follows: a.

Descending: Taking as its main functions, the coordinate, inform, motivate and control. B.
Ascending part of its role is to verify the receipt of the message, assess, report and suggest. C.
Horizontal: (Some authors call it lateral). Here the primary function is to exchange, coordination and support among the staff of the same hierarchical position.
In any organization or group has four communication central functions: to control, motivate, express emotions and report (Robbins, 2004).
Communication monitors the conduct of members in several ways. Organizations have hierarchies of authority and formal guidelines to be followed by employees.
For example, communication plays a supervisory role when employees are asked to first communicate the grievances to their immediate superior, they are limited to their job descriptions or to comply with company policies.
encourages communication motivation because it clear to employees what to do, how they are doing and what they can do to improve poor performance.

The definition of concrete goals, feedback on progress towards the goals and reinforcing the desired behavior, encourage motivation and require that there be communication.
In the case of a large number of employees, the working group is their primary source of social interaction. The communication that occurs in the group is a fundamental mechanism that allows its members to express their frustrations and feelings of satisfaction. Therefore, communication becomes a door of emotional expression of feelings and realization of social needs.

The last function of the communication relates to the role plays when it facilitates decisions. Since, by transmitting data to identify and evaluate possible options, provide information needed by individuals and groups to make decisions. One should not think that any of these four functions is more important than others. For groups to work as they should, it must have some control of the members, encouraging them to work, provide a means to express emotions and to make decisions. We can consider almost any exchange of communication in an organization or group meets one or more of these four functions.

Within the organization are also informal communication, which often takes the form of news, commentary, and gossip grapevine. According to Gibson and Donelly (1999) estimated that U.S. organizations rumors generate 33 million a year. In that sense, these authors present the following types: a.
Castles in the air: Rumors anticipatory to a situation of the company. B.
Wedge drivers: They are the most harmful and often spread rumors such as: "Mary was promoted because he slept with the boss", "Antonio has AIDS."
Such rumors are very harmful and destroy loyalties. C.
Of stretch. Usually anticipate a final situation. For example: the company will merge, there will be changes in chief, Mary changed jobs.
Informal communication is often expressed in its most common way of rumor, according to Dalton (1970, cited by Goldhaber) rumors usually have on average more than 70% of your data as accurate, then, one might ask, why informal communication which creates many problems? Without doubt, because rumors generate destabilization in the organization and conflicts between the organizational actors. Faced with this situation is important to detect the nature and time white noise in order to clarify in a relationship face to face.
verbal communication, using the word as a sign language is of great importance in the organization, but is supplemented with non-verbal communication, which is analyzed later to complete a process of communication. CONCLUSION


Communication is essential in any place, whether in an organization or with our friends, is something that is practically impossible to prevent. Since the human being is a being that is communicated.
As we saw, communication can be formal or informal. Formal communication, is given in writing, such as a telegram, a memo, a circular, fax, email, etc.
informal communication, is that occurs between people who share relationships as friendly or antagonistic, and although not serious, it is important to take a clear communication within relationships that bring in the organization, even worse, it is important to have them clear. Shantal

Anahi Garcia Sanchez

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organizational communication:

"A set of techniques and activities to facilitate and expedite the flow of messages that occur between members of the organization, between the organization and its environment , or to influence the opinions, attitudes and behaviors of internal and external publics of the organization, all with a view to its last better and faster meet the goals. "
Carlos Fernández Collado.


to what I understood, organizational communication is the way in which they share with the orders and directions to meet business objectives through different types of language, which has the participation, in addition to the message, the sender and receiver.

Shantal Sanchez Anahi Garcia